frequently asked questions

Frequently Asked Questions

Find answers to our most common questions.

Is there a difference between a payment processor and Rectangle Health?

Rectangle Health is both a payment processor and a premium financial technology provider. We are the only nationwide enterprise that solves problems specific to managing a healthcare practice or facility. We offer our clients Practice Management Bridge®, our suite of technology tools that helps providers receive more payments and improve office efficiency.

We increase cash flow by enabling practices to offer patients all payment options at all points of the care cycle and by providing practical, expert support. Our program is so successful that Rectangle Health guarantees their clients will experience a decrease in accounts receivable balances after implementing the system.

Who is Rectangle Health?

Rectangle Health is a financial technology company that helps medical, dental and specialty practices drive revenue by increasing patient payments and streamlining practice management and payment processing. Rectangle Health technology solutions provide a bridge between patients and providers, enhancing the overall patient experience while increasing the bottom line for the practice.

Rectangle Health strives to reduce the administrative burden on practices by making the payment experience frictionless for patients. To do this, we take familiar and proven technology in the consumer space and modify it to fit the medical and dental space, enabling it to interface seamlessly with offices’ workflows and systems. We become an extension of the practice, a partner as opposed to an intermediary, for financial transactions.

What are the advantages of incorporating Practice Management Bridge into my practice management system?

Practice Management Bridge:

  • Reduces monthly billing and accounts receivable balances
  •  Automatically posts payments to the patient ledger
  • Offers pre-authorized payment plans for recurring treatments
  • Provides card-on-file capabilities with full chargeback protection
  • Eliminates excess rates and fees charged by retail processors
  • Saves staff time in processing patient payments

Who do I contact for more information?

For more information on how to increase payment collection and overall customer satisfaction through our integrated payment system, call 1.888.852.3484 or email us at

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Rectangle Health securely stores healthcare payment information, protecting both your practice and patients with today’s highest standards for compliance and PCI.