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COMMITMENT TO EXCELLENCE

Providing the highest quality customer support.

Partnering with over 36,000 healthcare providers of all specialties and sizes has taught us a thing or two about the healthcare industry. That’s why our customer support team is made up of experts dedicated to helping you meet your unique practice goals. Our 24/7 technical support, one-on-one strategic guidance, and a breadth of customer best practices are all there to help your practice thrive. Reach out to us anytime – via text, phone, or chat – and experience for yourself what world-class customer support can do for you.

All the ways we support you.

We don’t just excel at developing powerful payments software. We’ve also got a world-class customer support team working 24/7 for you. Don’t just take it from us. Our support team’s been called “excellent”, “top-notch”, and “a dream to work with”.

24/7 tech support
24/7 tech support

To resolve any technical issues, any time of day.

Multiple ways to reach us
Multiple ways to reach us

Questions answered by phone, email, or chat.

Dedicated staff support
Dedicated support staff

To get to know your organizational needs.

Master classes
Bridge Payments Master Classes

Live classes to boost your expertise.

Best practices
Best practices and resources

Exclusive content to help you thrive.

strategic guidance
Strategic, personalized guidance

To help you achieve your unique goals.

Helpful Resources

Frequently Asked Questions

Get more from Practice Management Bridge.

Bridge™ Payments Master Class

Top-rated and trusted by our customers.

G2 users love us
G2 Support Badge Spring 2024

Our clinic has used Rectangle for the last 11 years. Their customer service has been a dream to work with if any questions, would arise.”

PetPalace

If anything happens when it comes to compliance, I know Rectangle Health will help and support us instead of having to carry that all on our own. I don't know that you can put a price tag on that.”

Alisa Buchanan, Practice Manager

Crossroads Counseling Center 

We love working with Rectangle Health. We have been using them for years. They offer us a seamless bridge to our computer program and they have features that are useful and easy to navigate through! Their customer service, training, and support is above expectation.”

Wilsonville Endodontics

This transition to Rectangle Health has been smooth and extremely easy. Everyone I have talked to and worked with have been friendly and very helpful. Very, very glad we switched to Rectangle Health.”

Northern Chiropractor

Get the Support You Need

Simply fill out our contact form and include any questions or comments you may have in the ‘How can we help?’ field. Once your information is submitted, you can expect a prompt response – we strive to reply within one business day because we know your time is valuable.

For patients with inquiries regarding billing or patient-related matters, please reach out directly to your healthcare provider.