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Case Study

The Link Between Payment Convenience and Practice Profitability

Dr. Henderson DDS, FICOI, a thriving dental practice near Syracuse, NY, is committed to providing exceptional patient care through advanced techniques performed by a skilled team of 16, including two doctors. The practice offers a comprehensive range of services, from restorative dentistry to cosmetic enhancements and implants. Recognizing the need to modernize payment processes, Office Manager Brooke Moltion sought a solution that would not only enhance patient convenience but also improve the practice’s financial health.

That’s when she turned to Bridge™ Payments within Practice Management Bridge®, a PCI-compliant platform designed specifically for healthcare practices. With features like Card on File, Text-to-Pay, Online Payments, and Recurring Payment Plans, Dr. Henderson’s practice successfully reduced outstanding balances and streamlined payment collection. By offering a variety of flexible payment options, there’s an easier experience for patients and a more efficient revenue cycle for the practice.

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