As healthcare and dental practices evolve to prioritize innovation, personalization, and patient-focused care, Practice Management Bridge’s Spring 2025 Release offers enhancements designed to help practices work smarter, not harder. With enhancements to save time and simplify compliance, these updates address key challenges like rising patient expectations, staffing shortages, and financial pressures, so you can focus on patient care while keeping your practice running smoothly.
Bridge™ Payments
PayerSync
With the launch of PayerSync, Bridge Payments has expanded beyond patient payments to simplify the completion of the payer payment cycle. PayerSync automates claim payments, Explanation of Payments (EOPs) and posting, saving you the time and effort of keying in electronic payments while removing the possibility of error. Learn More
Benefits:
- Time saved
- Improved accuracy
- Revenue growth
- Increased efficiency
- Reduced risk
Agent Update
Credit card terminals are being updated to add more information for the patient at check-out (Lane 7000) and improve the stability of the internet connection (Lane 7000, iSC250). This update is in-process currently and users will receive communications in Bridge Payments prior to rollout.
Benefits:
- Enhanced patient payment experience
- Smoother check out process
- Improved internet connectivity
Support Enhancement: Help Center
We’ve expanded our self-service resources and consolidated them in a user-friendly Help Center, which all customers can access through the Support and Help buttons in Bridge Payments. Use the Help Center to find answers to your questions right when you need them and access free training to bring new team members up to speed and take your skills to the next level.
Benefits:
- Easy access to find answers 24/7
- Free training and resources
Bridge™ Compliance: Business Associates
To streamline the process of creating and maintaining Business Associate Agreements, we redesigned Business Associates in Bridge Compliance. This makes it easier to log and maintain up-to-date Business Associate Agreements for contracted companies that might access patient data, so that your practice can remain in compliance with the OCR requirement.
Benefits:
- Save time
- Strengthen adherence to compliance requirements