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Using Patient Engagement and Communication Tools

Build and maintain strong patient relationships.

Bridge Engagement automates communications and the perpetual process of keeping your schedule full, your patients notified, and their feedback consistently solicited. Benefit from a full suite of solutions, that empower you to automatically connect with patients at ideal times throughout their continuum of care using their preferred method.


Keep your schedule full and patients empowered.

Healthcare IT solutions and technology enable patients to easily find, select, and directly book or request an appointment. It’s convenient for them, time saving for you, and feels just as personalized as ever!

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Benefit from:

Add 'Schedule Now' links on your website, email newsletters, and social media pages to make it easy for patients to book or request appointments any time.

Recall notifications notify patients when they are due for continuing-care appointments, facilitating hassle-free scheduling.

Software detects appointment cancelations and missed appointments, so you can proactively contact patients and encourage them to get back on the schedule.

Fill My Schedule Now is a unique feature that helps you maximize revenue by intelligently contacting patients who require an appointment so you can fill open slots in your schedule.


Maximize appointment attendance with messages that get attention.

Missed appointments are costly, but fortunately many can be prevented with a series of proactive and completely automated notifications - from the moment a patient schedules to the point they enter the office.

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Benefit from:

Immediately notify patients that their request for an appointment is finalized.

Structure appointment reminders to be timed perfectly between patient scheduling and the appointment.

Notify patients when you need to reschedule their appointment due to inclement weather or other unexpected circumstances.


Keep patients informed to improve outcomes.

Effective communication is the cornerstone of strong patient connections and better outcomes. Enhance patient involvement and loyalty through tailored messaging at every stage of their healthcare journey.

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Benefit from:

Allow patients to communicate directly with your practice staff via sms and text messaging about appointments or non-critical questions.

Keep many or all patients informed of non-clinical practice updates with a single outreach.

Leverage patient survey responses to calculate net promoter scores and encourage satisfied patients to post a public review.

Launch satisfaction surveys to patients right after their appointments, while their experience is still fresh.

Manage your patient email addresses and contact list by using the email campaign builder to share news and educational information.

Top Bridge Engagement Features for Healthcare Providers

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Online self-scheduling

Simplify appointment scheduling

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Appointment reminders

Avoid costly no-shows

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Waitlist management

Detect cancellations and fill vacant spots

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Recall notifications

Message patients when they are due for care

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'Fill My Schedule'

Fill empty time slots with like appointments

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Digital patient intake forms

Securely collect payment and health information online

A secure and compliant patient engagement platform.

Practice Management Bridge is developed and maintained at the highest standards for compliance to safeguard your practice, your protected health information, and your patients’ payment options and data.

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Amplify your team’s productivity.

Practice Management Bridge drives efficiency and patient satisfaction by integrating directly with your current healthcare technology. Securely connect data across applications and get more done without toggling between solutions. 

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Get started today

Increase revenue, enhance the patient experience, and transform operations. Schedule a demo and see how simple it can be to keep your practice thriving.

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