Self-Service Capabilities to Enhance the Patient Experience

Image of eBook CoverTechnology continues to make it easier for dental providers to engage digitally with their patients, and recent stressors are causing practices to adopt this technology faster than ever. Patient expectations for their provider experience have evolved along with the shift to consumerism. Additionally, as a response to the changing market conditions, practices are prioritizing staff and patient safety by making many changes, including eliminating paper processes, communicating with patients via multiple platforms, and incorporating electronic payments into their workflows.

Recently, Becker’s Dental + DSO Review, in conjunction with Rectangle Health, convened a group of executives from leading dental practices for an advisory call on the challenges and opportunities associated with the integration of digital tools into the dental practice.

Advisory Call Participants:

  • Lisa Blair
    Chief Operations Officer
    Inspire Dental Group

  • Daniela Borello
    Patient Relations and Treatment Coordinator
    Lerner & Lemongello Dentistry

  • Manu Chaudhry, DDS
    President and Dental Director
    Capitol Dental Care

  • Matt McCammon
    Executive Vice President, Sales
    Rectangle Health

  • Todd Sewards
    Chief Information Officer
    American Dental Partners

  • Stephanie Wootan
    Regional Director of Operations
    Pacific Dental

Learn about the opportunities that digital tools offer dental practices and DSOs and how to prepare for, and overcome, obstacles that your organization might face when adopting new technology.

“The most amazing part was that patients were extremely receptive and actually preferred this level of digital engagement. They absolutely engaged, wrapped their arms around it and put it into place.”  – Stephanie Wootan, Pacific Dental

Brought to you by Becker’s Dental + DSO Review and Rectangle Health, download our eBook, Self-Service Capabilities to Enhance the Patient Experience today.

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