Equipping patients to handle tasks independently
Self-service capabilities enable patients to access and complete actions by themselves, making operations faster and freeing staff up to focus on other priorities. Rectangle Health’s technology solutions offer easy-to-use self-service options to help your office experience better efficiency and to ensure that your patients get what they need.
With interactive self-service interfaces, patients can navigate these essential actions easily with minimal effort from front office staff:
- Digital registration
- Online and mobile payments
Our digital self-service patient registration solution enables patients to access forms and submit information before their appointments. Digital patient registration frees your staff up from handling paper forms and clipboards, saves time in the waiting room, and lets patients fill out forms at their own convenience. Office staff can simply email or text a link to patients ahead of their visit that will guide them through filling out all the information that your practice needs:
- Demographic and medical history information
- Insurance information
- Credit card information to be placed on file
With our self-service payment technology, patients can pay balances after their care at their own convenience. To enable payments through self-service, Rectangle Health creates a unique payment link to add to your website. You can customize the payment page to match your branding and, if you have more than one location, patients can select their location from a list of options. Whenever patients need to pay a bill, they can follow the link to a secure, user-friendly interface. This technology enables:
- Online payments
- Text to Pay
Text to Pay leverages online payment functionality to make it possible for staff to send balance information and a payment link directly to a patient’s mobile device. Using the online payment gateway and mobile-friendly checkout page, patients can make simple payments through their phones.