09. 21. 21
By James Swan · Director, Rectangle Health · September 21, 2021
Is your veterinary practice looking for ways to meet increasing client needs despite staff member shortages? Hiring challenges and attrition, coinciding with an increase in routine and emergency appointments1, may have presented obstacles for practices like yours, but finding solutions to offset these challenges isn’t far-fetched. “For several years now, animal hospitals have struggled to recruit veterinarians. As demand for exams has skyrocketed, the hiring gap has become even more acute.”2 (Raphael, 2021) There is also a nationwide labor shortage that’s impacting veterinary practices as much as any other business. Operating without a full staff may make your clinic question its ability to function as it needs to, but adopting online and mobile payment and engagement tools could help.
Staffing challenges, implementation of new workflows like curbside care, and a rise in pet adoptions means clinics are busier than ever and need to rely on digital tools to simplify aspects of the care process. Rectangle Health’s digital payment and engagement solutions, for example, help practices with fewer resources to function more efficiently.
As your practice transitions to increasingly digital workflows, you may need to make decisions about incorporating and prioritizing technology. Implementing mobile and online payment solutions is a simple and smart first step. These solutions help streamline workflows for office staff and create efficiency for the practice by reducing manual data entry tasks, minimizing the need for phone calls to clients about payments, and simplifying reconciliation and issuance of refunds. Ideal for busy veterinary clinics, animal hospitals, and multi-location veterinary practices, Rectangle Health’s Practice Management Bridge® facilitates process improvements through the following features:
Online and mobile payment solutions allow for safer, contactless interactions that have proven effective for maintaining and growing a client base. Let Rectangle Health be your partner in offering the digital payment solutions that keep your clients coming back. Our solution is designed for busy veterinary practices like yours seeking to simplify and expedite client payments, avoid payment errors, and reduce communication about payments. Contact us to learn how your practice can leverage our Practice Management Bridge platform to create more time for veterinary care.
1Salois, M. & Golab, G. (2021, August 25). Are we in a veterinary workforce crisis? American Veterinary Medical Association. JAVMA News. Retrieved from https://www.avma.org/javma-news/2021-09-15/are-we-veterinary-workforce-crisis
2Raphael, M. (2021, February 8). Four key trends for animal hospitals in 2021. IndeVets. Retrieved from https://indevets.com/blog/four-key-trends-for-animal-hospitals-in-2021/
3Carrozza, A. (2020, November 5). Top trends in veterinary practices for 2021. Volume 115, Issue 11. Retrieved from https://www.dvm360.com/view/cvm-urges-veterinarians-and-retailers-to-spread-public-awareness-surrounding-misuse-of-ivermectin-to-treat-covid-19
Rectangle Health securely stores healthcare payment information, protecting both your practice and patients with today’s highest standards for compliance and PCI.