customizable patient messaging

Customizable Messages

Reach patients easily and directly.

Get Started

Connecting with your patients in an efficient, direct and personal way

Our customizable text messaging technology gives practices a whole new patient communication channel. If you have a patient’s mobile number, you can send text messages right through Practice Management Bridge® directly to the patient’s mobile device. Text messages are a reliable way to reach patients with important communications, reminders, and payment information.

  • Payment reminders
  • Links to digital registration forms
  • Links to make an online payment
  • Policy changes or other announcements
  • Appointment openings
  • Appointment reminders

Sending text messages saves staff time that they would otherwise spend trying to reach patients on the phone, and text message communication has a much higher success rate of reaching patients than calling and leaving voicemails1.

  • Patients will see what you send them — SMS open rates are as high as 98%.
  • Text messages are preferred for company communications, over phone calls and emails, by 85% of people.
  • Don’t rely on the old methods of getting in touch — 90% of companies said they leave voicemails to talk to consumers, while 29% of consumers said they don’t listen to voicemails at all.
TEXT REMINDERS

Engage patients with registration, appointment, payment and policy updates.

22% of self-described loyal patients would change healthcare providers if offered better digital communications tools by a competitor.2
Blog

Enhance Patient Experience with Technology

Three key statistics show how important technology is to the patient experience.

Read Article

Get started!

1SlickText. (2021, January 4). 44 Mind-Blowing SMS Marketing and Texting Statistics. https://www.slicktext.com/blog/2018/11/44-mind-blowing-sms-marketing-and-texting-statistics/ 2Of 2,000 patients surveyed in The Healthcare Payment Experience, January 2021, produced by PYMNTS.com and Rectangle Health.

Security is our priority.

Rectangle Health securely stores healthcare payment information, protecting both your practice and patients with today’s highest standards for compliance and PCI.