Creating a Remarkable Practice: Communication and the Patient Experience


Words are powerful, and the right words can have a significant effect on case acceptance. Even the smallest details can have a profound effect on your patients’ trust and the value of your dental office. This webinar discusses how to leverage marketing techniques to make your patient communications more effective. Discover why patients respond the way they do and how to build trust to cultivate loyalty, treatment acceptance, and referrals.

Educational Objectives:

Upon completion of this course, you will have a better understanding of:

  • The most important moments in a service transaction.
  • Effective words to use in key patient transactions.
  • How to add moments of delight to the patient experience.
  • Powerful ways to increase case acceptance

This webinar was originally recorded for the intent and purpose of providing continuing education credits to those who register and complete it. Rectangle Health is no longer offering the opportunity to receive credits and by viewing this webinar, you are not completing a course. This video is now strictly for educational purposes. Register for upcoming CE webinars, here

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