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Offering a variety of digital, contactless payment methods enables greater in-office efficiency and safety, and can lead to increased cash flow and patient satisfaction.
From Apple Pay® to Text to Pay, digital payment acceptance equips practices for success. This e-book explores the ins and outs of contactless capabilities available through Practice Management Bridge®.
Let’s get started.
Patients have come to expect their providers to accept contactless payments, and even seek out or switch to those who do. Practice Management Bridge interfaces with all practice management systems to post payments to the patient ledger and, combined with an up-to-date payment terminal, enables offices to offer the following:
Patients usually embrace contactless offerings immediately, but it’s important to proactively and consistently communicate with patients about new ways to pay and interact with your practice.
Text to Pay
Digital wallets and tap-to-pay cards
Card on File
Practices that use the online payment portal through Practice Management Bridge receive a complimentary QR code. This QR code equips practices to create unlimited opportunities for patients to pay online. Add a QR code to your statements to give patients a direct way to pay from their phones. Display a QR code in your office to give patients a self-service payment option while they wait. The options are endless, and the payoff is significant.
See how it works:
You’re taken to an example webpage for fast, secure payments.
Open 24/7, 365 days a year, online payment portals accommodate patients’ busy schedules and preference for convenience. Instead of limiting patients to mailed checks and calls during business hours, give patients the option to pay on their own time. Plus, online payment sites through Practice Management Bridge are mobile friendly for seamless payments start to finish right through your patients’ phones. Our online payment portals can be branded to match the look and feel of your practice website, and payment links are easy to add to your site with minimal IT involvement. Add a payment URL to statements, and share the link with patients through email and text message, and then sit back while payments come in.
Simply put, the easier it is to pay, the more likely patients are to pay on time. Text to Pay puts a convenient payment option right in the palms of their hands, helping practices receive payments days earlier and even the same day.
Efficient and effective, Text to Pay lets staff send patients a custom text message with their balance due and the online payment link. On the patient side, that text message link goes straight to the online payment site, where their balance is prefilled for simple and accurate payment.
Practices that have outdated card swipe devices add time to the checkout process and risk turning away payments. Patients want to pay for their healthcare the same way they pay retailers, with popular technology like Apple Pay, Google PayTM, Samsung Pay®, bank apps, and tap-to-pay cards. These payments are faster than swiping cards and involve no contact between staff and patients. With a modern payment terminal and Practice Management Bridge, practices offer every way patients want to pay and can say “yes” more often.
Having patients’ cards on file benefits practices in several ways, including by creating a faster checkout and a more effective collection workflow. Card on File in Practice Management Bridge includes pre-authorized healthcare forms that digitally capture the patient’s signed agreement. When a patient has an outstanding balance and a card on file, practices can simply charge the card on file and email the patient a receipt instead of mailing a statement.
Patient payment data is never kept on your premises or stored on your servers or computers. Instead, Practice Management Bridge stores all customer data in a secure, encrypted, electronic vault. The Vault gives practices the security of PCI, DSS, and HIPAA compliance, and your business is protected from the cost of fraud.
Practice Management Bridge implements quickly, easily, and remotely.
Contact us today for more information and next steps.