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Dental Service Organizations (DSO)

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Optimizing patient payments for dental service organizations

The operational expectations of a DSO can be complicated, so having a patient payment solution that works seamlessly with existing systems and across locations is crucial. The right technology can centralize workflows, streamline processes, and more effectively engage patients.

With Practice Management Bridge®, dental practices within your organization can more efficiently collect patient payments before treatment, at the office, and after visits, helping to reduce outstanding accounts receivable balances. You can gain meaningful insights on all aspects of the business, at the group level or individual practice level, and feel assured that payment data is protected on our platform with Point-to-Point Encryption. In addition, our solution fully meets Health Insurance Portability and Accountability Act (HIPAA) standards for healthcare.

Choosing Rectangle Health’s solutions for your DSO offers several advantages to help keep your organization ahead of the curve. Some of the benefits you’ll experience include:

  • Increase efficiency
    Consolidate multiple vendor systems into one workflow.
  • Eliminate redundant data entry
    Seamlessly interface with any practice management system.
  • Enhance the patient experience
    Frictionless payment options include
    Text to Pay, Card on File, and
    online payments.

Building a profitable Dental Service Organization is complex and it’s critical to have consistent financial processes across locations, including convenient and flexible payment options for patients. Contact us to learn how the advanced patient payment technology of Practice Management Bridge can help.

Patient Payment Solutions

Improve your organization's productivity and profitability.

Accept more payments Improve office efficiency

Text to Pay

Send patients a text message, right from Practice Management Bridge, with their balance and a payment link. Using the link, patients can pay quickly and easily from their phones on a mobile-friendly checkout page. Text to Pay puts a convenient payment option right at patients’ fingertips.

Contactless capabilities

Offer the latest contactless payment options, including tap-to-pay cards and digital wallets like Apple Pay®, Samsung Pay®, and Google Pay. Contactless payments continue to gain popularity as a safe and convenient option, and accepting them at your practice creates a positive payment experience and increases the likelihood of receiving payments at the time of care.

Card on File

Place a card on file for a secure, convenient way for patients to pay, and an effective way for providers to ensure payment. When patients place their preferred payment method on file in the secure vault, it means one less step during future check-outs and a step towards a streamlined office experience. Card on File also makes additional consumer-friendly payment options possible, like recurring payments and payment plans (Care Now, Pay Later), that make it easier for patients to pay and that automate and expand provider opportunities to receive payment.

Flexible payment plans (Care Now, Pay Later)

The option to use a payment plan for out-of-pocket costs can make the difference in whether or not patients choose to pursue care. Working with patients to break balances up into manageable payments also ensures that your practice continues to generate cash flow, rather than waiting on a lump sum. Practice Management Bridge has built-in technology to make it simple to create and set up flexible, automatic payment plans that benefit both the patient and your office.

Online payments

Make it easy for patients to pay 24/7 at their convenience with a payment link on your practice or organization’s website. Our online payment tool looks and functions as an extension of your website, and you will receive a custom URL to share with patients in emails, text messages, and statements.

Auto-posting

Practice Management Bridge interfaces with your practice management system to post payments directly to the patient ledger, making it easier to manage disparate systems and keeping accurate patient information in sync.

Digital patient registration

Cut down on waiting room time by sending patients a link to digital registration forms before their visit. Offering patients digital registration forms is a way to improve patient satisfaction with their visits to your office, save staff the time and effort of inputting written data into their system, and to ensure that the accuracy of information is maintained.

Customizable messages

Reach patients directly by text message with appointment reminders, outreach, billing notifications, and more. In Practice Management Bridge, you can customize text messages and send them to patients directly from your workstation.

78% of group practice patients use debit and credit cards to pay for their visits, but less than 25% pay their bills on their providers’ websites.1
Podcast

Adopting Digital Payments within your Dental/DSO

Hear about how new healthcare technology solutions can support practices, especially during current market conditions.

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1Of 2,000 patients surveyed in The Healthcare Payment Experience, January 2021, produced by PYMNTS.com and Rectangle Health.
2Masson, G. (2021, February 3). Digital payment, virtual care + the future of teledentistry: 3 questions with Aspen Dental’s CIO. Becker’s Dental + DSO Review. https://www.beckersdental.com/featured-perspectives/36354-digital-payment-virtual-care-the-future-of-teledentistry-3-questions-with-aspen-dental-s-cio.html

Security is our priority.

Rectangle Health securely stores healthcare payment information, protecting both your practice and patients with today’s highest standards for compliance and PCI.