Brought to you by Dental Economics, Michelle Dowling, Vice President of Marketing at Rectangle Health, and Dr. Nocerino, a dental practice owner, shared their insights with moderator Pamela Maragliano-Muniz, DMD FACP, Chief Editor of Dental Economics, about evolving consumer expectations for digital payment experiences at dental offices. Both participants discussed how more and more discerning dental patients prefer contactless payment solutions, like those found in Rectangle Health’s Practice Management Bridge®, and how these solutions help dental organizations resolve more balances due.
With over 20 years of experience in the payments industry, Michelle Dowling is the Executive Vice President of Marketing at Rectangle Health. She has spent the last eight years dedicated exclusively to the healthcare community, helping practitioners leverage technology to maximize the revenue cycle and enhance the provider-patient relationship. Her passion is to educate healthcare leaders on the importance of utilizing the latest digital tools to transform office processes for the betterment of staff and patient experience.
Connecting with healthcare offices across the country, she advocates that all practices can be financially healthy. Michelle advises the healthcare industry on best practices in administrative efficiencies and patient engagement, specializing in the dental and veterinary segments. Previously, she served as relationship manager for major practice management systems: PlanetDDS, Carestream, Henry Schein, and XLDent. Today, she presents continuing education courses, webinars, and materials for the healthcare marketplace, serving as a RACE CE-certified instructor, as well as an advisory board member for Women in DSO®.
Michelle holds a Bachelor of Science degree in Marketing from FIT. She resides with her husband and two children in South Carolina.
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