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06. 21. 23
It’s the perfectly scheduled day and then it all falls apart! During this webinar, you will learn the secrets and strategies for helping more of your patients make and keep their commitments including:
• Overcoming the biggest objections to treatment.
• Scheduling mistakes that invite patients to cancel.
• What the doctor may be saying that is creating a cancellation problem.
• “I can’t afford it.” “Will my insurance cover all this?” And more solutions to the toughest patient objections.
• Why “confirmation” calls cause more people to cancel.
• The two secret words that will get more people to keep their appointments.
• E-mail, text, and phone reminders. Which is more effective?
• Should you charge a cancellation fee?
• Each team member’s role in helping patients keep their commitments. And much, much more!
Learn more about Rectangle Health’s powerful and best-in-class patient payment, engagement, reminder, financing, and compliance solution Practice Management Bridge® here >>
Presented by: Steven J. Anderson – Co-founder, Crown Council and the Smiles for Life Foundation. Founder, Total Patient Service Institute. Steve Anderson has been named “Dental Businessman of the Year” by Excellence in Dentistry. He and his team coach top practices in dentistry to reach the highest levels of case acceptance and patient service.
*This webinar was originally recorded for the intent and purpose of providing continuing education credits to those who register and complete it. Rectangle Health is no longer offering the opportunity to receive credits and by viewing this webinar, you are not completing a course. This video is now strictly for educational purposes.
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