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Payment Processing Security

Payment Processing Security

Secure payment processing is the foundation of all electronic transaction processing, and Rectangle is committed to keeping you and your patients safe from the real threat of credit card fraud and identity theft.

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The privacy of your patients — and the security of your practice — are of paramount importance to Rectangle Health. Focusing only on the healthcare provider industry, Rectangle zeroes in on those areas of concern affecting the healthcare industry.

Payment Card Industry (PCI) Compliance

Your healthcare practice is more than just your job: it’s an enterprise you’ve invested time and energy building. Securing the ongoing safety and integrity of your patients’ personal and financial information is paramount to your success, and adherence to PCI security standards is crucial in that process.

Compliance with PCI security standards prepares you for compliance to other regulations — such as HIPAA and SOX — and provides corporate security strategy, as well as identifies ways to improve the efficiency of IT infrastructure.

Rectangle Health offers PCI compliance with specific consideration of HIPAA in the following ways:

  • Secure processing: Once processed, the card number is not visible.

  • From the moment the transaction is transmitted, partners have no liability, as transactions are PCI, DSS and HIPAA compliant.

  • No card data is stored on partners’ computer or servers.

  • No quarterly scans of system are necessary.

  • Rectangle Health’s processing has eight backup systems, with feeds from the U.S., and Canada, as well as backup generator facilities.

  • The system is compatible with any practice management software: payments automatically post to patient ledger in existing system.

  • Secure, encrypted vault for automatic recurring payments.

  • Specialized processing exclusively for healthcare practices.

Rectangle Health partners are guaranteed:

  • Secure payment and credit card processing

  • Credit card processing fraud protection

  • Adherence to payment and credit card processing regulations

Regulations Directly Affect Healthcare Providers Include:

All healthcare providers must be vigilant when it comes to online fraud detection and prevention.

There are several basic credit card fraud protection tools available:

Address Verification System (AVS) verifies the identity of the person making the transaction by comparing the billing address they provide with the address on file at the financial institution that issued the credit card.

All codes provide an effective starting point for protecting your business against credit card fraud. Rectangle Health also offers secure accounts and web-based solutions for practices of all sizes to use for online credit card processing. With our portfolio of e-commerce solutions and payment processing services, healthcare providers can benefit from a tailor-made approach that meets their needs, even as they grow or their requirements change.

IRS MANDATE (Section 6050W)

Healthcare providers are required to report annual gross payment card transactions processed by credit, debit or co-branded cards and third-party network transactions to their merchant services providers, which pass the information to the IRS.

Durbin Amendment

Rules have been implemented lowering debit card interchange fees Visa® and Mastercard® networks charge merchants.

PCI Compliance

The Payment Card Industry Data Security Standard (PCI DSS) encompasses a set of requirements helping to ensure all merchants who process, store or transmit credit card information maintain a secure transaction environment.

Fraud and Protection

Why is compliance necessary with PCI security standards?

Compliance — an ongoing and evolving process — with the PCI Data Security Standard (DSS) means your systems are secure and that your patients can trust your practice with sensitive payment card information. Compliance helps prevent and protect you from security breaches and data theft of card payment data.

Online Fraud Protection

All healthcare providers must be vigilant when it comes to online fraud detection and prevention.

There are several basic credit card fraud protection tools available. Address Verification System (AVS) verifies the identity of the person making the transaction by comparing the billing address they provide with the address on file at the financial institution that issued the credit card.

All codes provide an effective starting point for protecting your business against credit card fraud. Rectangle Health also offers secure accounts and web-based solutions for practices of all sizes to use for online credit card processing. With our portfolio of e-commerce solutions and payment processing services, healthcare providers can benefit from a tailor-made approach that meets their needs, even as they grow or their requirements change.

Industry Regulations

Electronic payment processing is a highly regulated industry that deals in sensitive and private personal financial information. The goal of these regulations is to protect all parties involved in electronic transactions — cardholders, merchants, processors and issuing banks — from identity theft and fraud.

Rectangle Health stays current and compliant with all regulations, and we believe our healthcare providers should as well.

EMV Payments

Europay, MasterCard, Visa (EMV) is the best available technology for authenticating cards and cardholders, making cards virtually impossible to copy and reducing the possibility of accepting counterfeit cards. In fact, countries where EMV payments are the norm have seen drastic reductions in card-present fraud. EMV uses embedded microchip technology for authenticating credit and debit card transactions.

The chip embedded in the card stores cardholder data and creates unique value for each transaction. This dynamic authentication makes each transaction unique and more secure. Additionally, EMV chip card transactions may require the use of a PIN to authenticate the cardholder and results in a reduction in credit card fraud through lost or stolen cards.


EMV and Your Healthcare Practice

Healthcare practices that have not yet transitioned to EMV card acceptance should consider doing so to protect themselves and their patients. This typically requires a software update and the installation of an EMV-capable terminal that can handle chip cards. Rectangle Health is ready to assist you in the transition process.


Benefits of adopting EMV payment technology for your practice include:

Dual Verification

A chip card-enabled terminal validates the card, and the cardholder authenticates they are the card owner while the card is still in the POS terminal.

Fraud Reduction

Security features built into the chip reduce lost, stolen and counterfeit fraud. Unlike traditional magnetic stripe transactions, the EMV credit card terminals and chip-enabled cards work together to validate the card and cardholder.

Reduce Financial Liability

Prior to the October 2015 POS counterfeit liability shift, card-issuing banks were held responsible for any credit card. Since the shift, businesses that are unable to support chip cards are held financially responsible if a fraudulent transaction occurs.

“We are an extremely busy optometric practice, and we are always very conscious of business costs.  We use a practice management software and couldn’t believe we could start updating payment directly into the patient ledger and securely keep patients credit card information on file.”

-Optometry Group, Bay Area

“We’re writing to show our appreciation for Rectangle Health.  Initially, I doubted some of the features that were promised, but you guys delivered.  The web payments and payment plans are easy. The ease of email receipts and vaulting cards are great for our Billing Department.  I would recommend any colleagues use your system without reservation.”

-OB/GYN Office, Grapevine Texas

“We have been very satisfied with the degree of customer service and professionalism we have received in the process of switching from our previous processing company to Rectangle Health.”

-Practice Manager, ENT & Audiology, Southlake Texas

“I had been told by many companies that they could integrate into our software, but once they came out and met with me, I could see they really could not do what they said…. Rectangle Health could not only seamlessly integrate with my software as they stated, but they could offer substantial savings each month.”

-Dental Office Manager, Southlake Texas

“We have been a Rectangle Health client for over 3 years now and we’re pleased to say they lived up to their word; from saving us hundreds of dollars in overall monthly fees to even going so far as to customize their online Practice Management Bridge for a special feature we requested.”

-Retina Consultant, Connecticut

“I would like to compliment Rectangle Health.  The customer service has been top notch and your representative is always quick to return our calls.  The payment software is great and has made collecting form our patients so easy.  We would recommend any medical practice to use Rectangle Health!”

-Chiropractic & Acupuncture, Denver, Colorado

“Since we started to use the program, we have had an immediate and noticeable improvement in patient payment at the time of treatment.  Transitioning to Practice Management Bridge has alleviated hours of extraneous work that was unavoidable with our previous retail terminal.  In addition to the invaluable improvements in our practice management, Rectangle Health has saved us money by lowering our processing rate.”

-Office Manager, Cosmetic Dentistry, Solana Beach, California

Learn more about the Rectangle Guarantee.

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