When an electronic insurance payment processes, the payment and remittance details are available within the PayerSync dashboard.

  1. On the Claim Payments screen, select an insurance payment to view the list of claims included in that payment.
    The Claim Payments screen of PayerSync.You can sort and rearrange the columns on the Claim Payments screen to have greater control over the information display. See Sort and Rearrange Columns on the Claim Payments Screen for more information.
  2. To view the EOP, including adjustment details and Remark Codes, select a claim.
  3. On Claim Details, view the claim-line level details. Hovering over a remark code displays the full description.
    The Claim Details screen. There’s an Information section, Payment Summary section, EXPLANATION OF SERVICE tab, and REMARK CODES tab.
  4. (Optional) Download or print the EOP for your records or for uploading to your practice management system (PMS).
    1. Click Download to open the print preview.
      The Claim Details screen. A box surrounds the Download button in the top right corner.
    2. In the print preview modal, choose to save the EOP as a PDF or send it to a printer, depending on your needs.
      A print preview modal of an EOP with an option to save it as a PDF.

Get in Touch

Call us:

1-888-992-0273

Email us:

care@payersync.com