Value

What is PayerSync?

PayerSync automates claims payment processing, EOPs, and posting so you can save time and get paid faster. This PCI- and HIPAA-compliant solution includes:​ 

    • Automated payment processing​ 
    • Direct, encrypted connections to our payer partner ecosystem
    • Real-time notifications of payment deposits
    • Standardized and consistent Explanation of Payments (EOP)
    • One-click direct posting back to your PMS, EMR, or EHR 

What are the benefits? 

  • Accelerated revenue cycles: Faster claims payment reduces accounts receivable and improves cash flow. And with robust reporting and real-time data, you’ll have more oversight into transaction data and outstanding balances.  
  • Time-saving efficiency: Cut reimbursement processing time in half with connections to payers’ payment partners, and eliminate manual inefficiencies like keying in payments, reconciliation, and posting. On average, PayerSync customers save around 20 hours a month! 
  • Reduced risk and errors: An encrypted HIPAA- and PCI-compliant connection between reimbursement entities and your practice’s PMS eliminates manual data entry, resulting in fewer errors and a higher level of security for insurance claim payments. 
  • Greater control, greater visibility: Each reimbursement is accompanied by standardized Explanation of Payment (EOP) with detailed filtering options. Expedite the payment process with one-click posting to your EMR, EHR, or PMS. And with enhanced transaction visibility, you can uncover opportunities to improve your revenue cycle. 

Why choose PayerSync over ACH?

ACH lacks the ability to handle protected healthcare data. PayerSync provides your payment and claims data in one single secure location. 

Which PMS, EHR, or EMR systems does PayerSync integrate with today? 

PayerSync is system agnostic, which means that even if you have a homegrown solution, we can support posting. 

What results do customers see? 

On average, practices using PayerSync self-report:

    • 50% faster payer payments 
    • Saved 20 staff hours per month
    • Shortened payer payment processing by 12+ days compared to checks.  

Pricing

What does PayerSync cost? Are there any setup or monthly fees? 

PayerSync has no setup or software fees. Standard processing rates apply to your transactions. 

Is there a contract term or can I cancel anytime? 

There is no contract term, and you can cancel anytime without any penalties. 

Are there volume discounts or enterprise pricing options? 

Yes, volume and enterprise pricing may be available. Contact us and we can explore options to fit your needs. 

How soon can I start seeing results? 

After getting set up, you can typically start seeing results within an average of 2 days after the first payment processes. 

What happens if it doesn’t work as expected? Can I cancel without penalty? 

Yes, you can cancel at any time with no penalty if PayerSync doesn’t work as expected. 

Support

How do I get started? 

You can begin onboarding online right away. Onboarding takes about 20 minutes. Click here to onboard now.  

How do I get help with PayerSync? 

PayerSync offers customer support in-app, live, and 24/7 chat support.  

How long does it take to get up and running? 

You can be up and running in as little as 4 business days. 

How long does it take my team to get up to speed? 

The PayerSync learning curve is low and takes very little effort from your team. Most teams learn the process on their own within minutes. If you need more support, you can also work directly with our team. 

Compliance

Does PayerSync meet HIPAA and PCI compliance standards? 

Yes, PayerSync was built with healthcare compliance at its core, meeting both HIPAA and PCI standards to give your practice peace of mind. 

Why are other practices switching to PayerSync?

Practices are switching to PayerSync because it speeds up payments, saves staff time and simplifies payment posting while ensuring compliance and data security as well as centralization. It is a modern, efficient solution that helps practices get paid faster and work smarter.  

Why trust PayerSync? 

With over 30 years in healthcare, we’ve earned the trust of thousands of practices by delivering reliable, compliant solutions. PayerSync is the latest innovation built on that foundation. It is modern, secure, and designed to meet today’s challenges with the experience to back it up. 

Onboarding

How can I get started with PayerSync?

  • Complete the onboarding form using the link below.
  • Our team will guide you through setup and connect with your payer partners like Optum Financial. 
  • Start to enjoy faster, secure digital reimbursements, directly deposited to your practice’s bank account.

Feel the speed.

Join thousands of organizations eliminating the hassle of manual claims payments and unlocking meaningful results.

Onboard Now