Healthcare Insurance Partners
Improve Timely Premium Collection and Increase Policyholder Satisfaction
Not only does our system improve collections and drastically reduce the chances of lapsing coverage, but it also raises policyholder satisfaction with best-in-class customer support. Expiration reminder emails are sent to members when credit card information needs to be updated. And, we make every effort to collect payment. Our system will run a declined credit-card-on-file up to three times; if unsuccessful, we will immediately let the member know there is a problem with payment that may affect their coverage. Plus, our dedicated support team is available 24/7 to answer questions and help your policyholders make payments.
Advantages for Your Organization
Rectangle Health posts payments to the system of record in real-time and provides detailed reporting of deposits and credits by settlement date.
Insurance carriers can collect payments directly from individual policyholders – facilitating participation in the Affordable Care Act (ACA) and other marketplace exchanges.
Employers can simplify payroll by eliminating premium deductions – enroll employees for member plans through agent enrollment or self-enrollment. When enrolling, employees can identify a second form of payment to help secure their coverage.
Agents benefit from a system that integrates with any enrollment engine – work with multiple insurance carriers simultaneously and offer a range of payment options from point-of-sale to entire system development. Rectangle Health can collect premiums and reconcile with insurers and their banks.