Dental Payment Processing

Dental Payment Processing

Americans are shouldering more financial responsibility for health care costs, and dental health is no exception. A report by the American Dental Association’s (ADA) Health Policy Institute states that the “average annual per-patient dental expenditure… (is) $685… with an average out-of-pocket expenditure of $319.” The report also confirmed that out-of-pocket costs for dental care are a higher percentage of overall reimbursement than other sectors of health care.

In addition to medically-necessary dental procedures, many dental offices generate revenue from cosmetic work – which is generally not covered by insurance. Cosmetic dentistry can range from $50 for teeth whitening to dental veneers that cost up to $1,300 per tooth.

Because of the high percentage of reimbursement coming directly from the patient, dental and orthodontic practices need to be vigilant about collecting patient payments – including those from Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) – and choose a dental payment processing partner carefully.

When a patient requires a more complex dental procedure, accounts receivable (A/R) can add up fast.

Average costs for common dental procedures:

  • Routine tooth extraction $75 – $450

  • All porcelain-crown $800 – $3,000

  • Molar root canal $500 – $2,000

  • Four-unit bridge $2,000 – $12,000

  • Mid-quality dentures $1,000 – $3,000

  • Dental implants up to $30,000

  • Full mouth reconstruction up to $80,000


When considering the average costs of dental procedures, it is easy to see why efficient payment processing for dentists is a priority. According to a recent study by Sikka Software, dental practice A/R increased 36% from 2011 to 2016, resulting in the average dental practice carrying $116,744 in A/R.

Dentists and orthodontic offices need convenient payment solutions and payment processing efficiency to keep patient A/R in check. They require the flexibility of taking patient payments at time-of-service, as well as after insurance has been adjudicated.

Practice Management Bridge

Our proprietary Practice Management Bridge® creates more consistent patient payments, resulting in increased payment processing efficiency and stable cash flow. Rectangle Health integrates with any practice management system and our functionality is an attribute no other enterprise can match in size or scale.

In addition to making patient payments as convenient as possible, we recommend that practices focus on the importance of taking payment at time-of-service and raising patient awareness of the financial options available to them.

Some Strategies Include:

“We are an extremely busy optometric practice, and we are always very conscious of business costs.  We use a practice management software and couldn’t believe we could start updating payment directly into the patient ledger and securely keep patients credit card information on file.”

-Optometry Group, Bay Area

“We’re writing to show our appreciation for Rectangle Health.  Initially, I doubted some of the features that were promised, but you guys delivered.  The web payments and payment plans are easy. The ease of email receipts and vaulting cards are great for our Billing Department.  I would recommend any colleagues use your system without reservation.”

-OB/GYN Office, Grapevine Texas

“We have been very satisfied with the degree of customer service and professionalism we have received in the process of switching from our previous processing company to Rectangle Health.”

-Practice Manager, ENT & Audiology, Southlake Texas

“I had been told by many companies that they could integrate into our software, but once they came out and met with me, I could see they really could not do what they said…. Rectangle Health could not only seamlessly integrate with my software as they stated, but they could offer substantial savings each month.”

-Dental Office Manager, Southlake Texas

“We have been a Rectangle Health client for over 3 years now and we’re pleased to say they lived up to their word; from saving us hundreds of dollars in overall monthly fees to even going so far as to customize their online Practice Management Bridge for a special feature we requested.”

-Retina Consultant, Connecticut

“I would like to compliment Rectangle Health.  The customer service has been top notch and your representative is always quick to return our calls.  The payment software is great and has made collecting form our patients so easy.  We would recommend any medical practice to use Rectangle Health!”

-Chiropractic & Acupuncture, Denver, Colorado

“Since we started to use the program, we have had an immediate and noticeable improvement in patient payment at the time of treatment.  Transitioning to Practice Management Bridge has alleviated hours of extraneous work that was unavoidable with our previous retail terminal.  In addition to the invaluable improvements in our practice management, Rectangle Health has saved us money by lowering our processing rate.”

-Office Manager, Cosmetic Dentistry, Solana Beach, California

Learn more about the Rectangle Guarantee.