March 20, 2020
During this time of uncertainty, Rectangle Health is fully committed to providing the same highest level of service that we have provided over our 25+ year existence while also ensuring the safety of our company. Our staff is fully operational for business with zero disruption to our workflow.
We know that keeping your work environment clean and sanitized is a priority during this critical time, especially in practices where patient volume is high. That’s why we’re providing you with step-by-step instructions on how to clean your credit-card terminal. Click here to download them.
As many healthcare practices are acclimating to new ways of doing business, Rectangle Health has solutions to help you manage your practice in the current environment. Rectangle Health users can process payments remotely from any internet enabled device. You can also send an email to patients or create a link on your website in order to facilitate payments. Payment plans can be offered to patients experiencing a hardship. If your office develops a telehealth initiative or offers telehealth services, the remote capability and link-based payments will allow your office to alleviate patient payment concerns.
As always, we are here to support your business in any way we can. Please feel free to reach out to the Customer Care Team at 1-800-337-3630, press Option 3, for assistance.