IMPORTANT UPDATES REGARDING COVID-19

IMPORTANT UPDATES REGARDING COVID-19

March 20, 2020

During this time of uncertainty, Rectangle Health is fully committed to providing the same highest level of service that we have provided over our 25+ year existence while also ensuring the safety of our company. Our staff is fully operational for business with zero disruption to our workflow.

We know that keeping your work environment clean and sanitized is a priority during this critical time, especially in practices where patient volume is high. That’s why we’re providing you with step-by-step instructions on how to clean your credit-card terminal. Click here to download them.

As many healthcare practices are acclimating to new ways of doing business, Rectangle Health has solutions to help you manage your practice in the current environment. Rectangle Health users can process payments remotely from any internet enabled device. You can also send an email to patients or create a link on your website in order to facilitate payments. Payment plans can be offered to patients experiencing a hardship. If your office develops a telehealth initiative or offers telehealth services, the remote capability and link-based payments will allow your office to alleviate patient payment concerns.

As always, we are here to support your business in any way we can. Please feel free to reach out to the Customer Care Team at 1-800-337-3630, press Option 3, for assistance.

“We are an extremely busy optometric practice, and we are always very conscious of business costs.  We use a practice management software and couldn’t believe we could start updating payment directly into the patient ledger and securely keep patients credit card information on file.”

-Optometry Group, Bay Area

“We’re writing to show our appreciation for Rectangle Health.  Initially, I doubted some of the features that were promised, but you guys delivered.  The web payments and payment plans are easy. The ease of email receipts and vaulting cards are great for our Billing Department.  I would recommend any colleagues use your system without reservation.”

-OB/GYN Office, Grapevine Texas

“We have been very satisfied with the degree of customer service and professionalism we have received in the process of switching from our previous processing company to Rectangle Health.”

-Practice Manager, ENT & Audiology, Southlake Texas

“I had been told by many companies that they could integrate into our software, but once they came out and met with me, I could see they really could not do what they said…. Rectangle Health could not only seamlessly integrate with my software as they stated, but they could offer substantial savings each month.”

-Dental Office Manager, Southlake Texas

“We have been a Rectangle Health client for over 3 years now and we’re pleased to say they lived up to their word; from saving us hundreds of dollars in overall monthly fees to even going so far as to customize their online Practice Management Bridge for a special feature we requested.”

-Retina Consultant, Connecticut

“I would like to compliment Rectangle Health.  The customer service has been top notch and your representative is always quick to return our calls.  The payment software is great and has made collecting form our patients so easy.  We would recommend any medical practice to use Rectangle Health!”

-Chiropractic & Acupuncture, Denver, Colorado

“Since we started to use the program, we have had an immediate and noticeable improvement in patient payment at the time of treatment.  Transitioning to Practice Management Bridge has alleviated hours of extraneous work that was unavoidable with our previous retail terminal.  In addition to the invaluable improvements in our practice management, Rectangle Health has saved us money by lowering our processing rate.”

-Office Manager, Cosmetic Dentistry, Solana Beach, California

Learn more about the Rectangle Guarantee.