veterinary payment processing


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Supplying veterinarians with a comprehensive payment collection system

To many families, vet care is just as important as healthcare, but veterinary care expenses differ from other care in that these bills, almost always, must be paid out-of-pocket. Offering the most convenient and easy-to-manage payment methods is an essential aspect of providing the best care for pets and their owners and in helping vet offices to receive payments for their services.

Our Practice Management Bridge® technology enables veterinary offices, whether single practice or large-scale organization, to offer more payment options and gives them the flexibility to offer services like veterinary wellness payment plans that can ensure pets receive the care they need with predictable costs.

Additionally, working with our integrated system allows you to track, manage, report, and reconcile payment information across your organization.

Our proprietary healthcare technology platform, Practice Management Bridge:

  • Interfaces seamlessly and auto-posts payments into any practice management system.
  • Enables providers to offer the latest convenient, contactless payment methods.
  • Expedites payments before, during, and after care to reduce accounts receivable.
  • Stores patient data in a reliable, secure backend.
  • Improves communication between practice and patients.
  • Replaces outdated front office processes with digital automation.
  • Allows for functionality to be leveraged across locations.
  • Implements quickly with easy, remote installation.

Practice Management Bridge gives veterinary practices the tools that they need to run efficiently and to offer their clients the convenient, flexible payment options that they need to pay for their pets’ care. Our healthcare software solution offers many opportunities for unique customizations tailored to your specific needs. Discover how we can put our healthcare industry expertise to work for your organization.

Contactless capabilities

Accept the latest contactless payments.

Accept more payments Improve communication & office efficiency

Text to Pay

Send pet owners a text message, right from Practice Management Bridge, with their balance and a payment link. Using the link, pet owners can pay quickly and easily from their phones on a mobile-friendly checkout page. Text to Pay puts a convenient payment option right at their fingertips.

Contactless capabilities

Offer the latest contactless payment options, including tap-to-pay cards and digital wallets like Apple Pay®, Samsung Pay®, and Google Pay. Contactless payments continue to gain popularity as a safe and convenient option, and accepting them at your practice creates a positive payment experience and increases the likelihood of receiving payments at the time of care.

Card on File

Place a card on file for a secure, convenient way for patients to pay, and an effective way for providers to ensure payment. When patients place their preferred payment method on file in the secure vault, it means one less step during future check-outs and a step towards a streamlined office experience. Card on File also makes additional consumer-friendly payment options possible, like recurring payments and payment plans, that make it easier for patients to pay and that automate and expand provider opportunities to receive payment.

Flexible payment plans

For owners, a pets’ health is both a financial and emotional issue. People with pets need and want financial options to give their pets the best care possible. Veterinary payment plans can help families plan for routine care and offer options at times of unexpected health events. Breaking balances up into manageable payments also ensures that your practice continues to generate cash flow, rather than waiting on a lump sum. Practice Management Bridge has built-in technology to make it simple to create and set up flexible, automatic payment plans.

Online payments

Make it easy for owners to pay 24/7 at their convenience with a payment link on your veterinary office’s website. Our online payment tool looks and functions as an extension of your website, and you will receive a custom URL to share with patients in emails, text messages, and statements.


Practice Management Bridge interfaces with your practice management system to post payments directly to the patient ledger, making it easier to manage disparate systems and keeping accurate patient information in sync.

Digital patient registration

Cut down on waiting room time by sending patients a link to digital registration forms before their visit. Offering patients digital registration forms is a way to improve patient satisfaction with their visits to your office, save staff the time and effort of inputting written data into their system, and to ensure that the accuracy of information is maintained.

Customizable messages

Reach patients directly by text message with appointment reminders, outreach, billing notifications, and more. In Practice Management Bridge, you can customize text messages and send them to patients directly from your workstation.

75% of veterinary hospitals reported a drastic reduction in revenue of more than 20%, according to a survey conducted by Independent Vets.1

“Best practices in client engagement and payment capture for veterinary clinics” educational webinar

In this educational webinar, Rectangle Health’s Executive Vice President of Marketing, Michelle Dowling discusses how technology and digital solutions can help your veterinary clinic or practice create smoother experiences for clients and staff alike.

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1Independent Vets (n.d.). COVID-19 veterinary hospital survey 4 results. Retrieved July 28, 2021, from