Protecting Patient Data

Do Your Patients Have Confidence in You?

Data breaches have unfortunately become the norm, not the exception, but they remain no less troubling to consumers. It’s extremely important to keep your patients’ information safe and secure — that’s no surprise. If your practice or hospital is at risk for a breach, you need to take proactive steps to ensure security.

With over one billion people affected by data breaches in 2018 alone, consumer confidence in healthcare is diminishing. Additionally, cybersecurity attacks are extremely costly: according to Becker’s Hospital Review, 90% of hospitals in the U.S. reported experiencing a breach in the past two years, amounting to $6.2 billion in costs. It’s important to note that breaches in healthcare are particularly problematic because health information is sacrosanct; it is among the most personal and private forms of information.

The HIPAA Privacy, Security, and Breach Notification Rules establish important protections for individually identifiable health information, including safeguards against inappropriate use and disclosures. The HIPAA Security Rule, enacted in 2004, requires implementation of administrative, physical and technical policies and practices to ensure confidentiality, integrity, and availability of electronic PHI both at rest and in transit. It sets forth specific requirements for data protection, but is technology-neutral and scalable, meaning that covered entities can find the most appropriate technological solutions for their individual circumstances.

Finding the most appropriate solution is critical because fines associated with a security breach can be substantial. Financial loss due to government fines, however, is not the only concern — loss of patient trust is equally devastating, if not more. According to a 2018 survey of consumers by Rock Health, only 80% of respondents are confident or somewhat confident in the data security of their physicians (a drop of 7% from 2017), and patient willingness to share healthcare data with their physician dropped 14%.

That’s why it’s critical to invest proactively in security measures to protect your patients’ information.

Here’s how we reduce breach exposure:

Rectangle Health offers customized payment technology (such as our powerful, data-driven Practice Management Bridge®), which securely vaults revenue cycle management into the post-paper age.

Rectangle Health conducts inventory of location of patient data on an ongoing basis, develops policies for proper PHI (protected health information) disposal procedures, ensures patient information is encrypted in all mediums, implements a secure messaging platform that encrypts PHI both at rest and in transit, and more.

Rectangle Health also ensures that your payment processing system is Payment Card Industry (PCI)-compliant. Demonstrating your compliance is an important way to show your patients you care about the security of their personal information — and do everything in your power to protect it.

Additionally, it’s an important first step in preparing for compliance with healthcare industry regulations such as HIPAA and SOX.

These solutions increase your patients’ overall satisfaction, save staff time, and keep information safe, all with quick and easy implementation. Most importantly, we are proactive about investing in security and continuously improving our techniques. Because hackers continuously improve their methods and approaches to gain access to your patients’ information, working with Rectangle Health is your best counter-strategy. With the latest technology and award-winning service, your practice and your patients will be protected.