Achieving and maintaining a high dental case acceptance rate can be challenging for many dental practices. Patients have the right to reject a dental plan, but doing so can cost a practice time, money, and effort.
What is dental case acceptance, and why is it important?
In short, dental case acceptance refers to a patient approving their treatment plan, showing up, and paying for appointments. They may even go out and refer everyone they know to the practice. However, a patient saying yes does not ensure case acceptance, and they must show an interest in the treatment and continue with the process.
Overall, dental case acceptance rates can rely on how professionals ease patient fears, create a calm environment, and communicate clearly. Both the patient and dentist can work together to avoid serious problems in the future and make the patient comfortable.
Increase your dental case acceptance rates with several strategies outlined below.
Strategies to increase dental case acceptance
A patient may reject a dental plan for several reasons, such as lack of insurance or insufficient coverage for the dental care they require. Even for those who have dental insurance, money can be a factor with extensive treatments. Consider implementing these strategies to combat financial concerns and increase case acceptance for dental care plans.
Develop trust: Patients prioritize connecting to their providers, especially in healthcare situations. Take the time to understand your patient’s goals and keep them involved in their care plan decisions.
Focus on same-day treatment: Efficiency is critical when individuals prefer to get things done immediately, and this trend can apply to your office. Practice saying “today” to interest more patients in prompt and effective treatment.
Make plans easy to understand: Using complicated medical terminology can confuse patients about the exact care they need. Instead, use pictures on case presentations and accessible language.
Remove fear: Developing trust is vital for your patients, and your words can make a huge impact. Assure patients using terms like basic, simple, easy, and quick to leave them more at ease.
Offer financing: Help address financial concerns by using a simple financing option that allows instant approval. Practice Management Bridge offers several solutions to help you offer flexible payment options.
Improve dental practice with solutions from Rectangle Health
Rectangle Health has developed technology to optimize your patient experience. You can minimize risk and drive revenue with us while increasing your dental case acceptance. Contact us today to get started.
Rectangle Health, a leading healthcare technology company, empowers medical, dental, and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1993, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
Rectangle Health focuses on keeping practices financially healthy so they can prioritize care. The company’s flagship product, Practice Management Bridge®, interfaces with all existing practice management systems. This innovative platform includes features like contactless capabilities, customizable messages, online payments, patient financing, and Text to Pay that digitize payments and engagement for ease.
Headquartered in Valhalla, New York, Rectangle Health has been repeatedly named to the Inc. 5000 list of fastest growing companies.
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