According to the latest report from the National Center for Health Statistics, high-deductible health plans (HDHPs) increased from 39.4% in 2016 to 43.7% in 2017. This number is a continuing trend in the rise of HDHPs, which has increased from 17.9% in 2010. And, according to Indeed.com, the average medical biller in the US stays at a company on average between one to three years.
The rise of patient payment processing from HDHPs puts a strain on an already unstable labor situation in healthcare. Unfortunately, this creates circumstances that result in lost patient payments and slow payment posting – which leads to disgruntled patients.
You can eliminate manual posting and create a more seamless experience for both your employees and your patients with technology based solutions. Providing safe, convenient and efficient payment methods that facilitate timely and predictable payments are a win/win for patients and practices.
One of the easiest ways to protect your practice from the risks inherent with increased patient payment processing is to automate your system as much as possible. Not only does this increase the speed and accuracy of processing payments, but it also puts less pressure on an already taxed labor force.
Some easy ways to make the payment process easier for patients and staff: