08. 18. 21
by Brian Doyle · Vice President, Rectangle Health · August 18, 2021
Although we might have thought the pandemic was nearing an end, the recent flood of COVID-19 cases has forced us to be realistic about our current situation while remaining hopeful about the future. The Centers for Disease Control and Prevention (CDC) recently released new COVID safety guidelines, addressing the highly contagious Delta variant’s emergence, in order to keep people aware of what they need to do to protect themselves.
Maintaining a safe environment for your office’s patients and staff continues to be mission critical. The pandemic created many ongoing challenges for healthcare organizations, including the implementation of and adjustment to rapid technological adoption. Some practices are reporting that they eased the protocols that were once enforced, but as the number of COVID cases rise, once again, it is important for healthcare offices to embrace digital payment solutions that reduce physical contact through all stages of care, especially at the point of payment.
You may be confused about which payment options you can provide your patients to promote safety. Make no mistake, preparing your office—and your patients— to respond to a rise in cases can be a simple process. By implementing the touch-free and virtual payment options listed here, you can both minimize risk and serve to improve your provider-patient relationships through convenient payment technology.
Rectangle Health offers digital solutions that maximize efficiency and decrease risk of exposure in your office by limiting contact and face-to-face time between patients and checkout staff. Here are 5 contactless payment processing solutions that can help your office operate more safely during the current COVID resurgence:
Rectangle Health’s Practice Management Bridge is a patient payment and engagement platform that offers a suite of contactless payment solutions ideal for pandemic-related safety concerns. Web-based Practice Management Bridge doesn’t require an on-site presence, with office staff being able to use the platform remotely to collect contactless payments, send customized payment and communication reminders, along with many other convenient features.
Our clients have reported that with our suite of digital payment technologies, they had an abundance of benefits to face a health emergency era that they could not predict. Let us help you weather the uncertainties of the pandemic and provide you tools to streamline office workflows through automated processes as well as allow your patients the contactless, safe, and easy experience at the office that they have come to enjoy.
PYMNTS.com. (2021, July 12). Connected Healthcare: What Consumers Want From Their Healthcare Customer Experiences. PYMNTS.com. https://www.pymnts.com/study/connected-healthcare-experiences-digital-in-person-medical-visits/.
Grossbard, J. (2021, July 23) SMS Marketing Statistics 2021 For USA Businesses. SMS Comparison. https://www.smscomparison.com/mass-text-messaging/2021-statistics/
Rectangle Health securely stores healthcare payment information, protecting both your practice and patients with today’s highest standards for compliance and PCI.