Enhance Patient Experience with Technology

Three key statistics show how important technology is to the patient experience

50% of patients expect their healthcare practitioner to have digital capabilities. -Accenture, 2019 Digital Health Consumer Survey

In the era of social distancing, every touchpoint where contact can be reduced is worthy of careful consideration. Technology that automates routine administrative functions and can be performed remotely should be explored. The right technology can reduce in-person interactions between staff and patients, eliminate the risks posed by shared contact with paper documents, payment terminal equipment, and accepting mobile and online payments.

70% of patients would be more likely to choose a provider that offers text reminders. -Accenture, 2019 Digital Health Consumer Survey

The waiting room is a thing of the past. To create a seamless, digital patient experience, it will be important that dental office’s front desk staff have communication capabilities that allow patients to wait in the comfort of their own car or outside the building until the office is ready for them to come in.

A bad digital experience could sway up to 50% of patients to go elsewhere. -Accenture, 2019 Digital Health Consumer Survey

Practitioners are increasingly relying on virtual communication, digital registration, and upfront payment tools to ensure a smooth patient experience. Look for a technology provider that can help reduce administrative time and create a more contactless experience that improves office flow and puts patients’ minds at ease. Practitioners must carefully evaluate and make changes to the areas with the greatest influence and financial impact on overall operations: payment, patient registration, and collections.

Contact Rectangle Health today to get started!

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Rectangle Health

Rectangle Health, a leading healthcare technology company, empowers medical, dental, and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1993, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.

Rectangle Health focuses on keeping practices financially healthy so they can prioritize care. The company’s flagship product, Practice Management Bridge®, interfaces with all existing practice management systems. This innovative platform includes features like contactless capabilities, customizable messages, online payments, patient financing, and Text to Pay that digitize payments and engagement for ease.

Headquartered in Valhalla, New York, Rectangle Health has been repeatedly named to the Inc. 5000 list of fastest growing companies.