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2011, 2019

Patient Experience and Satisfaction

November 20th, 2019|

Is your patient payment system putting your practice at risk? Did you know that in a recent survey quoted by physicianspractice.com, 61% of consumers said they would consider changing healthcare providers for a better payment experience? Patient expectations when paying for healthcare have changed dramatically in the last decade and as they become more directly responsible for their healthcare [...]

3010, 2019

2020 to Bring New Opportunities for Telehealth

October 30th, 2019|

2020 will be a pivotal year in the expansion of telehealth for Medicare beneficiaries and those participating in a Medicare Advantage (MA) plans. Medicare telehealth services became more accessible after the passage of the Chronic Care Act of 2017, which allowed certain Medicare beneficiaries with chronic conditions to use telehealth services. Medicare has since expanded the breadth of telehealth [...]

2910, 2019

Three Steps to A Consumer-Oriented Revenue Cycle

October 29th, 2019|

Revenue cycle management emerged from a recent HIMSS survey as a key area for investment over the next 12 months. In fact, nine out of 10 healthcare stakeholders surveyed identified the revenue cycle as a strategic priority. This executive summary offers insights about: How healthcare organizations are approaching revenue cycle improvement through technology. How rising [...]

2310, 2019

Accelerating Revenue Cycle Management in Healthcare

October 23rd, 2019|

Revenue Cycle Management is a key area investment at healthcare organizations, particularly at hospitals and health systems, a survey from HIMSS found. That is not surprising given the ongoing evolution in reimbursement models in the healthcare industry, prompting hospitals and health systems to rethink their payment-collecting processes. The survey revealed three insights into how healthcare organizations are [...]

1610, 2019

Use integrated technology to improve patient relations and staff productivity

October 16th, 2019|

Providers need to be ready for more uninsured patients Technology and healthcare go hand-in-hand. There will soon be a generation that has never used a paper patient record or mailed a medical claim. The business of healthcare benefits significantly from technology, but progress can be impeded when disparate systems try to work together. The goal of interoperability is universal; [...]

1909, 2019

PDGM & RAP

September 19th, 2019|

The home health industry has begun to brace itself for January 1, 2020, the first day of the new Patient-Driven Groupings Model (PDGM) and the beginning of the Request for Anticipated Payment (RAP) phase-out. Many home health organizations are expressing concern that the double-whammy of PDGM and RAP taking place simultaneously will seriously affect their cash flow and may cause some businesses to close their doors..

1109, 2019

Protecting Patient Data

September 11th, 2019|

Data breaches have unfortunately become the norm, not the exception, but they remain no less troubling to consumers. It’s extremely important to keep your patients’ information safe and secure — that’s no surprise. If your practice or hospital is at risk for a breach, you need to take proactive steps to ensure security...

708, 2019

Dealing with Disaster

August 7th, 2019|

Manage the Damage of Data Breach Imagine this -- It’s a Friday morning and you’re sitting at your desk savoring the last drops of your morning coffee. A call is transferred to your office, so you answer the phone. Within the next two minutes, you learn that a patient has had her credit card information stolen, and it appears it may [...]

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